Privacy Policy

Privacy Policy

Last Updated: 7th May 2026

Welcome to mdk.asia. We are committed to protecting your personal information and your right to privacy. This Privacy Policy applies to all information collected through our website and related services.

1. Information We Collect

When you visit mdk.asia, register as a member, or make a purchase, we collect several types of information:

  • Personal Identity Data: Name, email address, phone number, and date of birth (for membership verification/birthday rewards).
  • Shipping & Billing Data: Delivery address and billing details.
  • Account Credentials: Passwords and unique member IDs.
  • Transaction Data: Details about payments to and from you and other details of products you have purchased from us.
  • Technical Data: IP address, login data, browser type, and usage patterns via cookies.

2. How We Use Your Information

We process your information for purposes based on legitimate business interests and the fulfillment of our contract with you:

  • To Manage Member Accounts: To register you as a new member, provide member-only discounts, and track loyalty points.
  • To Process Orders: To process and deliver your orders, manage payments, and handle returns.
  • To Communicate: To send you order updates, security alerts, and support messages.
  • Marketing (With Consent): To send you newsletters or promotional offers about new products or discounts. You can opt-out at any time.

3. Payment Processing

Payment processing is handled by third-party payment gateways (e.g., BayarCash).

  • Security: We do not store your credit card or bank login details on our servers.
  • Data Sharing: Your payment information is provided directly to our third-party payment processors whose use of your personal information is governed by their own Privacy Policy.

4. Disclosure of Your Data

We may share your data with:

  • Service Providers: Logistics/courier companies for delivery and IT/system administration services.
  • Professional Advisers: Including lawyers, bankers, and auditors.
  • Legal Authorities: When required by the laws of Malaysia (e.g., to prevent fraud).

5. Data Security

We have implemented appropriate security measures, including SSL encryption, to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to employees and partners who have a business “need to know.”

6. Your Rights (PDPA Compliance)

Under the Malaysian PDPA, you have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request that we correct any incomplete or inaccurate data.
  • Withdrawal of Consent: Request that we stop sending you marketing materials.
  • Erasure: Request the deletion of your member account.

7. Cookies

Our WooCommerce store uses cookies to track shopping cart contents while you browse and to keep you logged into your member account. You can set your browser to refuse cookies, but some parts of the site may become inaccessible.

8. Contact Us

If you have questions or comments about this policy, or wish to exercise your data rights, please contact us.